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After Sales Service Techniques

  • Sales Professionals keep in touch with the clients even after sealing the deal.
  • Sales Professional should always be around the corner of their customers by conducting periodic site visits, receiving their requests and respond swiftly.
  • Services of Alterations needed.
  • Giving the customers the necessary support by giving them the instructions of the use of the clothes, making presentations about the comparative advantages of our products. Sales professionals selling Fire-retardant clothes, arc-flash clothes, antimicrobial clothes and other protective clothes are eager to give their customers’ end-users the necessary training for proper use of the products.
  • Any product found damaged or unfitted to the end-user’s measurement must be exchanged immediately by the sales professional. Don’t harass the customers. Listen to their grievances and make them feel comfortable.
  • serving the customers’ employees whose jobsites located in Jubail and Yanbu Areas via our Yanbu and Jubail Branches
  • Active communication channel via company’s website where the customers can register their complaints.
  • Active helpdesk services via our toll-free number.